Service Name

This service mic21 Internet Shopping (from now on referred to as “main service”) is sponsored by Mariko Corporation Ltd. (from now on referred to as “this shop”). Main service as presented to the user is based on the main policies.

Main Service Categories Types of main service are as follows.

1. Online catalogue information concerning product sales (from now on referred to as “product information”).
2. All kinds of services (contents) offered on the website.
3. Any other services decided by this store.

Service Interruption

Service may be interrupted without user’s consent if this shop is down for managerial or maintenance reasons or if e-mail is not transmitted.

Product Information Presentation

Users must get permission from this shop if they intend to use the main service for purposes outside of product information.

Product Purchase

In regards to Shopping Service’s purchases, you must abide by the matters mentioned in the separate contents.

Maintenance of order information

Contents of e-mail sent and received from our shop to users are kept confidential and not revealed to any third party. However, in the following situations, order information can be disclosed without user’s consent.

1. This shop has judged that its possible a person who made an order has hurt another user or another third party.
2. Due to legal jurisdiction from a Government Official Office or Consumer Affairs Center, Bar Association etc. or any other public official organ to demand a discloser.

Change of Policy

This shop may change the main policy without user’s consent. After any changes to the main rules are made, the terms of the main service and responsibility become policy.

Change of Policy Day

When this shop changes the main policy, this shop’s regulation methods are open to the public. When it is open to the public, the new additions will become effective.

Suspension of Use of Service

This shop may suspend service for a fixed time or indefinitely.

Supplementary

This policy is effective from December 5th 2000.

mic21 Perfect Support

Inquiries
mic21 support is open everyday (except the end of the year and new years) to answer customer’s questions. Regarding products, we can answer questions like “I don’t know” or “Do you have this kind of product?”. Please consult us by e-mail.
Our advisors will kindly answer your questions. Please read through the FAQ before sending an inquiry.

Return of Goods * Exchange inquiries

All inquires to Product Exchange * Return of Goods Center below.

Product Exchange, Return of Goods Center

2-4-1 Bandai-Cho, Naka-Ku, Yokohama-Shi, Kanagawa-Ken 231-0031

Tel: 045-226-4597

Fax: 045-226-9906

Office hours: 11am to 7pm.

E-mail: cs@mic21.com

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